Step #4) Negotiate tough with a used car dealer or private seller.
Negotiating tips on a used car for sale at a dealership:
"Certified Used Cars" at Car Dealers
The word "certified" is over used marketing for "reconditioning" tasks that some car dealers do to a trade in before they resell it. Some dealers lie and don't do a thing, some spray black paint on engine wires to make them look newer. For others it's a hot air excuse charge you more money. In fact, several of our readers have reported running vehicle history reports on "certified" cars and found they had been in prior accidents. Not what you would expect from a certified Lexus. If you can get a 90 day warranty, then you're somewhat protected. Ignore verbal promises and read the exclusions list. But if you get a 90 warranty, it does not mean you're covered for everything. Don't let "certified used car" make you complacent and fail to perform due diligence on that used car!
Many 90 day dealer warranties only cover the power train, and nothing else.
If the engine blows next week, does the warranty cover it, or will the dealer blame you and tell you to go fly a kite? Tell them to put all verbal promises in writing.
Federal Law Requires the "Buyers Guide" On All Dealer Used Cars
Dealers MUST attach a federal "Buyer's Guide" sticker on the window of each used car, that tells you if the car is sold "As Is", or has a warranty and what obligations the dealer has. If the salesperson says the car has a warranty but the Buyers Guide sticker says "As Is", the sticker overrides the salesperson's lie. Unless there is time left on the 3 year manufacturer's warranty, you truly have no warranty if "As Is" is checked. Our number one complaint from consumers buying used cars from dealers, is the salesperson lied and told them the dealer will repair any failures, all the while the "As Is" box was checked. The dealers then refused the repairs. The Buyers Guide tells you to have the car inspected by an independent mechanic before you buy, and to get all promises in writing. If the deal was conducted in Spanish, you are entitled to a Spanish language version of the Buyer's Guide. Look for weasel clauses in their warranty, don't just glance at the warranty form. If a used car dealer does not have Buyers Guide stickers on their cars, leave immediately!
When negotiating the used car selling price at the dealer, remind them that they paid $3000-$4000 less than market value for the car so they can afford to charge less than market value. True market value is not just a price in a book, it's whatever the market will bear. Tell them the market's not bearing, that car will sit there costing them money, and they are passing up their chance to unload it, and pay the bills and feed their family. They'll say you're crazy, the internet sites for car pricing are wrong. If they try to justify their price by bringing up the warranty, tell them you should not have to pay extra for the car to be reliable for 90 days. It does not matter how much they "claimed" they paid for the car or how long it's been sitting there, the car is worth only what it's worth, what you are willing to spend, not what they write on the sticker. If you tell the dealer you have Kelley Blue Book pricing, they will laugh and say they use NADA pricing. NADA pricing is higher because it shows dealer cost to recondition the cars, and NADA is based on retail pricing at dealers, not so much on market pricing. Typical dealer prices on a used car can be $2,000 over market value.
We all buy stocks and when the price drops, we have to take less than what we paid for it, and cars are the same way, like an hourglass of value that keeps dropping. They should have dumped that car like a bad stock. Use this analogy when you haggle. They need to cut their losses now. The point is that it does not matter how much money was dumped into the car, it's only worth what the buyer is willing to pay for it.
Negotiating a used car purchase with a private seller
How To Transfer A Title From Seller To Buyer If The Seller Owes Money To The Bank
Capital One Auto Finance can provide you with a used car loan just for this scenario. This is probably the best solution for you, as they take care of paying off the existing loan, and paying the seller. A "liened vehicle" has an outstanding loan obligation. The Certificate of Title for the vehicle lists the registered owner with the lender listed as the lien holder. The lender will not release the title until you pay off the loan, so they might act as a title agent, or they may work with a title agent. Sometimes they might mail out the title to the buyer a few weeks after you pay off the car. You must contact the seller's lender, NOT ME, and find what they need so you'll be ready. This is why I recommend the Capital One Auto Finance solution to complete the sale.
Don't shop for a used car hoping to hammer them down from the asking price, negotiating on the fly, and not knowing the true value of the car. That shotgun approach is unsuccessful. When you finish reading this section, you'll know more about the seller's car than the seller does, giving you the upper hand in negotiations. You must know every option that is on the car, then check the used car pricing sites to determine what the car is worth. When you call a seller to look at their car, ask for all the options, mileage, etc., then look up the prices before you go. Get the 17 digit VIN# from them and run the car title search using Experian AutoCheck Vehicle History Reports on it before you visit the seller. Then when you get there, you'll already know the value of the car, as well as if the odometer was reset, or if the title was ever negatively branded. Expect sellers to advertise grossly inflated "Hail Mary" asking prices, to "allow for negotiations". This is why you show up with the used car value printouts to instantly let the air out of their balloon and catch them off guard. They are unprepared as they are relying on that higher price to provide them margin to negotiate down in price with you, and you just took that away from them. Things like mileage, bad tires, cracked dash, faded paint, rust, seat stains, missing mats, and torn ceiling will greatly reduce the value of the car. You must use that to your advantage in negotiating the price down.
Call the seller, ask lots of questions
There's a lot of data you need before you can properly negotiate the price of the car, so when you call the seller, ask these basic questions if you don't want to print out our full list of questions mentioned above:
1) Why are you selling the car? Put them in a defensive position and they must answer quick. If they hesitate, they have something to hide. Why do most people sell their car? Maybe they lost their job, or there's too many things wrong with it and they don't want to fix it, they'd rather sell it to you. Maybe they bought a better new car and are selling it themselves. If you have a car that you love, you're not going to sell it.
2) How many miles are on it? The moment of truth for most sellers. This can really reduce the selling price if there's too much mileage. The standard is 12000 miles per year. If they have more than that, the pricing sites shown above have charts that deduct off the market value of the car.
3) Do they have all the maintenance records, proof of tune ups, and oil change receipts? You just nailed them with 3 defensive questions in a row. I'll bet no one will have this. I preach it to no end that everyone should. I had it for my Trans Am, and I sold it to the first person that came to look at it. The seller might say "No one keeps that stuff". Your reply will be "I do, everyone I know does", and without it, I have no validation that you properly maintained the your car, and now you want me to pay all this money for it?" Tell them no one does their oil changes on time. How many people change the oil every 3-6 months?
4) Have them describe the condition of the interior, the seats, make sure the dash is not cracked, find out about the paint, tires, A/C compressor, ask if the A/C runs cool. Is there any other known issues or needed repairs that you should know about?
Go check out the seller's used car
Make an appointment to see the car during the day. At night you can't see all that's wrong with it. If you make an appointment with a seller, show up 15 minutes after the agreed time. Once the agreed time has passed, the seller is now going through total hell, thinking you are not going to show. He's had a few no shows, believe me, I can personally testify to that. By time you show up, his confidence has been knocked down a notch. You are using psychological tactics and, legitimate methods of pricing a car. Always show up with at least one other person, and make sure you have your license with you, most sellers won't allow anyone without a valid license to drive their car. It's harder for a seller to say no and challenge 2 or more people than just one person, so always show up with an aggressive companion.
Scam Alert: If you visit a seller to test drive the car and they don't let you drive it, leave immediately. There's no reason to stay because you are not buying that car. I cannot believe how many morons pay a deposit or write a check for the entire amount without even driving it, or worse, without any receipt! The seller may tell you someone has a deposit on it so they can't let you drive it. Then they'll call you back later and say "the deal fell through". Here's where Darwinism or the natural selection process hits high gear, because many people foolishly return to see the seller and buy the car without driving it first! Once you sign, your rights are gone. The police or the state attorney's office don't give a damn about you because you signed an "as is" form, or more foolishly, a power of attorney form, or even more foolishly, have no paperwork signed by the seller at all stating that you bought a car from them. Lawyers won't help, your $5000 lawsuit is not worth their time.
Check the driveway or garage floor for signs of fluid leaks. Rust colored stains indicate a leaking radiator. Black or Brown puddles and stains indicate an oil or transmission fluid leak, and purple puddles indicate transmission fluid leaks. The seller will lie about his car not having leaks, but a driveway never lies. Make sure the seller sees you bending over to scrutinize the driveway and garage for signs of leaks.
Evidence of a previous accident or rebuilt Junkers
Check the tires and windows carefully for evidence of paint over spray. Sellers put a cheap paint job on the car and lie about it being in a wreck. The cheaper the paint job, the sloppier the body shop gets. They get over spray all over the place, and that's your singing telegram that the car was in a wreck or rebuilt.
Start Working On The Seller
Have your partner be negative, pointing out every little item that erodes away at the seller's asking price, and confidence. A great tactic with huge psychological impact is to rub your finger over every major scratch or dimple, and shake your head no in disappointment. The car dealers use this all the time, so learn from the best. You don't have to say a word, the seller reads it right off your face, and you've set him up for the low ball offer. Have your partner write down all damage.
Ask for the maintenance records. Bet he'll have nothing at all. This is why I tell you to save every record, and oil change receipt in a notebook. Just add each new one to the end, and you have a nice history record. Now buyers of your car years later can't say you did not take good care of your car. Ask if the car has been in a wreck, staring them right in the eyes waiting for their answer. If the answer is yes, inspect the area that was repaired, and point out every tiny little flaw in that repair.
Test Drive The Seller's Used Car
Take the seller with you and ask questions when noises pop up. Listen for noises, rattles, or grinding sounds. If you hear rattling in the quarter panels, the car may have been in a wreck. If the car is a manual transmission, see if the shifting is smooth. Ask the seller if the clutch has been replaced, clutches fail after 4-5 years. This sets up the seller for a low ball offer. Most people are unaware that manual transmission vehicles have lower market values than automatic. Check the heater and the A/C, drive it in the daylight when the sun is hottest, to see how the A/C performs. Listen for grinding noises when the A/C kicks in, the bearings in the compressor are worn.
If the car has a voltmeter, make sure the voltage stays at 13.6 volts when the A/C is on. Bring a portable volt meter with you. Not everyone has one, many people do. You can get them for $20. Measure the voltage across the battery terminals with the engine running, and the meter set to DC Voltage. The voltage should be at least 13.6 Volts with the engine running, and no more than 14.8 volts. If it's not, there is a problem with the charging circuit, most likely the alternator, which is a costly component, usually about $150 rebuilt. If the battery is not at least 13.6V with the engine on, the 12V battery will not remain charged, and will die soon.
Drive with the radio on and off. Test the speakers to see if they are cracked. Make sure the CD player works. Take the car on a highway, main streets, and side streets, see if the car loses alignment, or bears to the left or right. See how good the car brakes, drive sharply around some corners, and your companion is writing everything down. Make sure all the seat belts work, that electric seats work, look for missing or burned out bulbs inside and out. If the car has retractable headlights, make sure they pop up and turn on. Make sure the brake lights, reverse lights and directional lights work. Ask the seller when the brake pads were last replaced.
Tip: Check for leaks in the car!
Spend $4.00 to $5.00 and get a automatic high pressure car wash BEFORE buying the car. After one of our visitors bought their car they did just that and discovered that the new windshield leaked.
Check All The Fluids
Check under the hood to see how clean the engine is. Is the radiator fluid green? If not, it's been a while since the radiator was maintained and the fluid has turned brown. Is there any windshield fluid? If it's low, you should be getting bad vibes, a sign that you're dealing with a lazy owner, who couldn't spare a few seconds to add a few ounces of windshield fluid when he's about to sell. Think he did his oil changes on time? Check the transmission fluid, it should be purple if it's fresh, slightly brown if it's older. It should NOT be black. Check the air pressure in the tires and check for uneven wear on the tread. Ask the seller when the tires were replaced last.
Ask the seller to point out all known defects, problems, issues, etc. with the car. If there are any subsystems, alarms, or computer indicators that are not functioning, have them point it out to you. Ask if there is an extended warranty with the vehicle, and if it is transferable to you. Verify this with the warranty company. Ask to bring the car to your mechanic to check it out. If they say no, you have to wonder what they are hiding.
Negotiating the Price With The Seller
You can start negotiating price, or go home, study all the data you collected, then when you have all your ducks in a row, go back to the seller to negotiate. Don't just try to chisel down their price, that's old school negotiating. Your offer will be based on sound research yielding the fairest price possible, ignoring the asking price altogether. Offer what the car is worth based on market values given by car pricing sites. They will all have varying values, so get an average figure, and print out from all the sites. Don't forget to subtract for over mileage, and add for options. Many used car pricing sites have three categories of condition of the car which they report the market value of. The condition will be listed as bad, fair, good, and each has it's own dollar value listed, similar to the blue books in the stores.
Research selling prices at sites such as UsedCars.com, Cars.com, CarsDirect.com and Car.com. Choose ads that are lower priced than the seller's car, to prove he is asking more than others. This will burst their bubble, when you can show them several cars of the same model and year as his, that are far cheaper. The seller might tell you "OK, so you found a cheaper price, maybe they have problems with their cars". You'll just reply "You mean every one of these cars has problems?"
Most sellers don't know how to price a car, so when you give your offer, it may be far less than the seller's "Hail Mary" price. They'll get all insulted, and tell you you're crazy, that's way below their asking price. You must then educate the seller that his asking price was wrong to begin with. That's when you show him the printouts from all the pricing sites. The seller may show you other cars in the newspaper and say "See, they are asking the same amount". Just tell the seller that very few sellers get their asking price when they sell a car, so those newspaper prices he's showing you are inflated.
"What kind of research did you do to determine what your car is worth?
Show me your research printouts, I have all mine right here, where's yours?"
I bet the seller has no research may be arrogant and indignant over your offer. They are unaware their asking price is off base, they get infuriated with your "low ball offer", and may refuse to deal with you. They probably need the money, the car is taking up space in their driveway, their wife complains every day as he lets offers slip through his fingers. His pride won't let him sell the car at your price. He'll say, "why don't you buy one of those other cars if they are cheaper? If my car is not worth it, why do you want it at all?" It's their last ditch futile effort to justify their price. He's trying to divert you from the fact that he cannot justify his selling price. Any seller using this strategy has just told you he has no valid research on the value of the car. A seller who knows the market value would say "Here's my printouts from the car pricing sites, my price is in line with accepted standards". Tell him "We like your car, but the research we have shows that it is not worth your asking price", point out all the defects, lack of maintenance records, etc. Tell him the printouts specify a car in good condition. Point out scratches, dings, rust, carpet stains, cracked dash, justification to offer even less than the car pricing printouts. Keep hammering him for his research and justification until you are the clear victor of that debate.
Tell the seller if his car was really worth what he is asking for it, then it would have sold already.
Tell the seller "You'll have your garage back, you'll have this cash which I'm sure you can use, no more no shows, no wife nagging you about getting the car sold, no more renewing your ads." Just because he did not get his asking price does not mean he lost. Your suggestion that he's a winner puts him at ease..
Then your buddy chimes in, heads for car, motioning to leave. Your buddy says "he's not going to lower the price, you are just wasting your time, and you should go back to the other seller who was flexible". Your buddy reminds you the "other car" had lower mileage. The seller is listening to this exchange and panics. He knows you're on your way out the door, his sales tactics have failed him. You must always be prepared to walk. There will be other cars. If his car was so great, it would have been sold already. Make your ultimatum to the seller. There is no way you will pay more for any car than fair market value. Right after you say this to the seller, turn to your buddy and ask him where the next stop on your list it. Your buddy pulls other ads out of the folder, and reads off the info. Head to your car to leave. Hopefully this will make the seller hop into action and accept your offer.
This is what gets you a good deal. Your strategy is to keep the seller on the defense. Whoever asks the questions is in control of the conversation. Continue firing difficult questions at the seller, but be polite. Let your printouts be the "bad guy", not you. Don't say "You're crazy, I don't think your car is worth this". Instead tell the seller "the research I have here shows that your car is only worth this". Now your friendly relationship with the seller is still intact, and you are a messenger relaying information. How can the seller argue with data from car sites who are experts at pricing cars? Skillful treatment of the seller gets your deal signed for you. You can let them know their deal is lousy without hurting their feelings.